IT Governance is focused on information technology (IT) systems and their performance and risk management. IT Governance focuses on providing value delivery inline with the strategic alignment with business goals. It ensures that IT delivers promised benefits against strategies. It enables execution of value proposition throughout the IT Life cycle and optimization of IT costs.
Project Portfolio Management (PPM) is a subset discipline of IT Governance that deals with the IT investments, their performance and associated risk management. Project and Portfolio Management (PPM) applications can provide visibility into the current state of organizational initiatives, resources and spending through the centralized collection of data from multiple sources and perspectives. Integration across multiple business and IT process domains through PPM functions provides multidimensional views of this data for better visibility and understanding of resource supply versus project demand in IT and other project environments.
3 areas that IT organizations must target for change to gain the full benefits of cloud computing:
IT management at large scale, without IT intervention – the efficiency of a cloud rests on operating at large scale and especially with as little human intervention as possible.
Operating at cloud scale requires using pools of homogeneous resources that can be swapped between different workloads as needed, automatically. Using dedicated resources – servers – slows things down. IT Management, and especially automation, software needs to match requirements, allowing you deal with pools of resources and swap them around as needed.
Configurations Management & Automation – The configuration and provisioning needs of the cloud must be highly automated and often assume less than perfect process and diagnostics.
Provisioning and configuration are happening all the time. Instead of being a once-in-a-release activity, resources in your cloud are constantly being shifted around for different uses, updated even as you begin to deliver new applications and features more frequently. Automation software needs to operate in an environment where it becomes part of the daily running, diagnosing of your, and repairing your IT services.
Delivering Frequent Functionality – Taking advantage of the cloud depends on delivering applications in a rapid, Agile fashion, which depends on automation being an enabler instead of yet another moving part to wrestle with.
The most radical need that cloud computing is driving in IT Management is the need to collaborate with developers. In addition to driving down costs, the ultimate goal of cloud computing is to allow IT to deliver more services more frequently to The Business, customers, or whoever IT’s customers and end-users are. Note the use of the term “feature” vs. “release”: orienting your automation around delivering small chunks of functionality is critical. While developers must re-oriented their application architectures and project management to deliver frequent functionality, operations must re-orient as well. Operations has to start thinking of the pools of resources in their cloud(s) as something they “program” as part of the applications and services being delivered, not just infrastructure that’s manually tuned and configure.
There isn’t time for IT to give loving care to each resource or even orchestrate everything manually. Instead, you need your automation system to act like a compiler and runtime engine to do your infrastructure bidding at scale.
“Needs” of the cloud are driving requirements for automation software. To pull out some general principals from the above, reaching the full benefits of cloud computing depends on IT changing the way it operates & thinks in several ways:
Failure is a Feature – assume failures are going to happen all the time and build your automation system as one of the ways to recover by re-provisioning fresh, error free resources.
Embrace Simplicity – try to keep pools of resources as homogeneous as possible instead of requiring extra attention for specialized IT.
Automate Everything – Operating at cloud scale requires that humans intervene at only the most critical moment, and not be constant hand-holders for cloud resources.
Tools for IT Governance
CA Clarity PPM
It is a single system of record designed to help you manage IT services, projects, people and financials. CA Clarity PPM for IT Governance, available on demand or on premise, helps you improve the quality of investment decision-making and ensures all IT services and investments are aligned with corporate strategy.
CA Clarity PPM for IT Governance eliminates the time-consuming manual processes and reporting. By bringing together demand, resource, portfolio and financial management, IT organizations can confidently:
v Select the right IT investments
v Satisfy increasing demand on scarce resources
v Effectively determine where to trim IT costs
v Prove the value IT delivers to the business
Solaris, HP-UX, AIX, Windows and Linux environments
Portfolio management Quickly assess and compare proposed investments and their impact on the business by performing side-by-side ‘What-If’ scenario comparisons, visual alignment indicators, and scorecards.
Resource management Prioritize your resources using capacity planning and skills search capabilities to ensure the right people are available at the right time to support your initiative from the outset.
Budget management Accurately forecast program spend by tracking and planning labor and non-labor program costs to minimize budget surprises.
Dashboards & business intelligence Flexibly respond to changing requirements by having dashboard visibility into critical program information, and risks, and be able to reallocate funds or people to minimize budget overruns and delays.
Project management Accelerate delivery of your programs with leading project management capabilities, best practices, and configurable workflows.
Collaboration Stay on top of everything that’s happening on the program with real-time notifications on program scope changes, people, documents, best practices, tips, and scope changes.
End-user training Speeds user training and adoption using a fast and flexible method for developing customer-specific documentation, training, and support.
HP – PPMC
Mercury’s ITG (IT Governance) is now HP’s PPMC Project and Portfolio Management Center
HP Portfolio Management module enables you to govern your portfolio of IT projects, applications, and opportunities in real-time with effective collaborative processes.
HP Program Management module enables you to automate processes for managing scope, risk, quality, issues, and schedules.
HP Project Management module integrates project management and process controls to reduce the number of project/schedule overruns, thereby reducing project risks and costs.
HP Financial Management module provides a single, real-time view into all financial attributes related to the programs, projects, and overall IT portfolio.
HP Resource Management module provides comprehensive resource analysis, which includes both strategic and operational activities in the work lifecycle.
HP Time Management module focuses on value-added activities by streamlining time and improving accuracy across work performed by IT.
HP Demand Management module captures all project and non-project requests of IT so you will know what the organization is asking for and have the information to focus your valuable IT resources on top business priorities.
HP Project and Portfolio Management Dashboard provides role-based, exception-oriented visibility into IT trends, status, and deliverables to help you make and execute real-time decisions.
HP PPM Center Mobility Access is our mobility and collaboration solution embedded in HP PPM Center software and enables email notifications and approval actions from user’s email on any device that supports regular email.
|Functionality||HP – PPMC||CA – Clarity|
|Support for project planning and project prioritization||Yes||Yes|
|Workflow engine which converts business processes into digitized workflows||Yes||Yes|
|Dashboard functionalities with drill-down capability based on portlet technologies||Yes||Yes|
|Functionalities that allow a strategic alignment to higher-level business objectives.||Yes||Yes|
|Document management functionality||Yes||Yes|
|Availability of web services for 3rd party integration||Yes||Yes|
|Direct charging and billing functionality||No||Yes|
|Use as application deployment system||Yes||No|
|Functionality for tracking resource, time and cost||Yes||Yes|
CA’s Cloud Solutions
Project and Portfolio Management
Project Management Office: CA Services specializes in designing, implementing and optimizing PMO solutions to help you achieve the efficient IT performance that drives superior business results through a five-step, rapid time-to-value approach that delivers results quickly and incrementally.
CA Clarity™ PPM for IT Governance: CA Clarity PPM provides a systematic and structured approach to quickly bring together people, processes, and technology to help optimize your business processes.
v Increase alignment of investments with business strategy
v Accurately forecast and budget funds
v Accelerate delivery of your initiatives
v Improve agility to re-assign people and funds when priorities change
v Minimize manual efforts to gain business intelligence on initiatives and program practices
CA Agile Vision™ : The integrated solution provides an accurate picture of all your deliverables, costs, and resources across your Agile and non-Agile projects—helping you save money, meet requirements faster, and work smarter.
CA Access Control: It is designed to provide a comprehensive solution to privileged user management, protecting servers, applications and devices across platforms and operating systems.
It is designed to streamline policy deployment and management by helping administrators to construct logical policy sets and deployment rules.
CA Access Control is designed to support a wide range of virtualization platforms including: VMware ESX, Solaris 10 Zones and LDOMs, Microsoft Hyper-v, IBM VIO and AIX LPAR, HP-UX VPAR, Linux Xen and Mainframe x/VM, providing for more consistent security management of access control risks across these virtual partitions.
CA Access Control is designed to audit all activity performed and track the activity based on the original user.
CA Enterprise Log Manager:
• User activity compliance reporting Provides predefined and customizable reports mapped to common security auditing guidelines and compliance regulations (such as PCI DSS, SOX, HIPAA, FISMA, NERC, and more) that can be emailed and run on schedule or on demand.
• User activity investigation Delivers visual log analysis tools with drill-down capabilities that expedite the investigation of user and resource activities and the identification of policy violations.
• Automatic compliance report updates Provides regular, automatic content and program updates, including new compliance reports, new queries, product integrations, release upgrades, and more.
• CA Identity and Access Management (iam ), Spectrum and Mainframe Integrations CA Enterprise Log Manager helps extend the capabilities of leading CA solutions such as CA IAM (e.g., CA Access Control, RCM, DLP, and more), CA Spectrum and Mainframe systems by delivering integrated user and resource access activity reporting for these solutions.
• Cloud and virtualization support Get granular user activity reports for virtualization hosts and guests, as well as for both private and public cloud environments.
The ability to report and investigate what users, especially those with escalated privileges, do in Cloud environments is essential. The user activity and compliance reporting solution must support commonly used virtualization platforms such as: VMware, Citrix, Microsoft, Cisco and others. Collecting user activity logs across the virtual environment including virtual servers, network, storage and management systems is very important.
CA Federation Manager: It provides standards-based identity federation capabilities that enable the users of one organization to easily and securely access the data and applications of other organizations and cloud services.
CA Identity Manager: CA Identity Manager helps organizations automate identity-related processes throughout the enterprise—from the mainframe to
the cloud, across employees, contractors, partners, and customers.
• Extending the enterprise up to the cloud (IAM up to the cloud)
• IAM to secure cloud service providers (IAM inside the cloud)
• IAM services delivered down from the cloud (IAM down from the cloud)
Provides identity administration, provisioning/deprovisioning, user selfservice, and compliance auditing and reporting. It helps you establish consistent identity security policies, simplify compliance, and automate key identity management processes across multiple independent tenants.
CA SiteMinder®: CA SiteMinder provides a centralized security management foundation that enables the secure use of the web to deliver applications and cloud services to customers, partners, and employees.
CA SOA Security Manager: provides you with the industry’s most comprehensive SOA/WS security platform. It provides both identity-based Web services security—authentication, authorization, and audit (AAA)—and content-based XML threat-centric security in a single integrated solution.
CA Wily Customer Experience Manager™: Whether your business-critical applications are internal or external, inside the firewall or in the cloud, the CA Wily Application Performance Management solution — CA Wily Customer Experience Manager™ and CA Wily Introscope® — helps you deliver the online service performance that your end-users expect.
CA NetQoS SuperAgent: CA Service Assurance solutions uniquely link real end-user experience, transactions, and applications with the underlying systems and network infrastructure supporting them so you can understand the real-time performance, risk, and quality of business services across your physical, virtual, and cloud environments.
CA Infrastructure Management: It provides visibility and control into the performance and availability of the service delivery infrastructure —and traffic it delivers. CA Infrastructure Management proactively manages voice and data networks, physical and virtual servers, databases, and client-server applications.
CA Spectrum® Infrastructure Manager: CA Spectrum Infrastructure Manager helps enterprises, government agencies and service providers avoid the risk of business interruptions and cost of business-service failures by integrating service, fault and configuration management into a single tool to provide better IT service at a lower cost.
New release of CA Spectrum enables IT to leverage its existing investment in infrastructure management for both physical and virtual environments.
CA Automation Suite for Hybrid Clouds : CA Automation Suite for Hybrid Clouds helps you dynamically deploy and elastically scale IT computing resources by providing a single interface to build and manage internal private clouds that integrate access to supplemental public cloud resources.
CA Server Automation: Designed to enable consistent deployment of applications and services across physical, virtual and public cloud environments with a comprehensive range of provisioning, patching and deployment methods.
CA Virtual Automation: Helps realize the promise of cloud computing with user-enabling, automation to align with key business applications and services.
CA Process Automation: Designed to automate, integrate and orchestrate operational processes across platforms, applications and IT groups to improve business service.
CA Service Catalog: Helps IT to communicate value, set expectations, improve customer relationships, reduce costs, gain efficiencies, and making better decisions with financial insight.
3Tera AppLogic: It provides you with a fast track to private cloud with service assembly, dynamic provisioning and scaling, self-service, and resource metering, all in a single environment.
CA Workload Automation: It is designed to enable IT organizations to reduce costs in scheduling and managing workloads and help derive significant business benefits from offloading workload processing to cloud computing environments on-demand or through cloud bursts.
CA Workload Automation’s cloud-aware workload automation engine is designed to intelligently respond to business needs and events by managing and processing workloads in physical and virtual resource pools, regardless of underlying platforms, optimizing infrastructure, saving costs and improving agility in operations.
CA Server Automation: It is an integrated solution that automates provisioning, patching, and configuration of operating system and application components across physical, virtual and public cloud systems.
Automate provisioning of software stacks (OS and applications) and Cisco UCS platforms, as defined by service profiles, to provide robust cloud services
CA Virtual Automation: It is also part of the CA Automation Suite for Data Centers, a modular approach to automation which also includes CA Server Automation, CA Process Automation, and CA Configuration Automation. The suite is designed to help you automate, orchestrate, integrate, and standardize critical data center operation activities across physical, virtual, and cloud environments.
Designed to provide VM Administrators and IT Operations with an automation solution to build and manage a private cloud infrastructure
CA Virtual Configuration: It is a stand-alone virtual environment configuration management product for the configuration of heterogeneous virtual machines and infrastructure. Virtual Configuration’s discovery capability is designed to identify server and application dependencies, and inventories that data for configuration baselining and validating configurations, as well as detecting and remediating configuration drift. Its virtualization dashboards facilitate change tracking and review, checking compliance for audits and then reporting the environment’s status.
CA CMDB: It improves business alignment by providing disparate groups across IT with a shared essential view of how IT components are configured together to support your business-critical applications and services, spanning hardware and software, physical and virtual, mainframe and distribute.
CA On Demand Portal: A new easy-to-use Web interface offers deployment, metering, billing, and centralized user management, providing compelling technical and business advantages over home-grown or third-party solutions.
CA Service Desk Manager: CA IT Process Automation Manager is a robust, enterprise-class runbook automation tool providing repeatable and extensible automation that maximizes business efficiencies across departments and integrates and optimizes IT operations across physical, virtual, and cloud environments.
CA Oblicore Guarantee™: It is designed to automate, activate and accelerate the management, monitoring, and reporting of service level agreements (SLAs) and service delivery for enterprises and service providers.
CA Service Catalog: It automates your service requests. Process orchestration enables the automation of complex compound or bundled services such as employee onboarding activities that include touchpoints to multiple functional groups or external vendors.
CA ARCserve® Backup
CA ARCserve® Replication and High Availability
CA Virtual Assurance for Infrastructure Managers: It is an add-on product to CA’s Enterprise Managers supporting large production virtualization environments, enhancing operational visibility and control, and driving agility. It delivers a greater ROI by providing centralized, heterogeneous physical and virtual systems management and expanding support into networks, databases, and applications.
- Supporting Sustainable Cloud Services (clean-clouds.com)