SugarCRM is a software company based in Cupertino, California. They produce the web application Sugar, also known as SugarCRM, which is a customer relationship management (CRM) system that is available in both open source and Commercial open source applications.

Sugar’s functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com, a development website (SugarForge.org), Sugar Exchange (for third-party extensions), and user forums.

Editions

SugarCRM develops CRM software in five editions^[14]:

• Sugar Community Edition (previously known as Sugar Open Source)
• Sugar Professional
• Sugar Corporate
• Sugar Enterprise
• Sugar Ultimate

Each product derives from the same code tree, with Sugar Community Edition containing roughly 85 percent of the functionality contained in Sugar Professional and Sugar Enterprise. The products originated on the LAMP stack of Linux, Apache, MySQL and PHP, but also run on other platforms that can deliver PHP (such as Windows, Solaris and Mac OS X). SugarCRM can also use MS IIS as a web server, and MS SQL or Oracle as alternative databases.

SugarCRM makes Sugar Community Edition available free of charge, and sells annual subscriptions to other SugarCRM versions.

Deployment options

SugarCRM offers 4 different deployment options. Customers can deploy Sugar as a software as a service (SaaS) solution in the Sugar Cloud, as an on-premise solution behind their firewall, in the cloud of one of SugarCRM’s partners or in the public cloud, including Amazon Elastic Compute Cloud, Windows Azure Services Platform, Rackspace Cloud, IBM SmartCloud Enterprise.

License

SugarCRM initially licensed Sugar Open Source under the SugarCRM Public License (based on the Mozilla Public License and the Attribution Assurance License). While users could freely redistribute Sugar Open Source and the license allowed for the inspection and modification of the source code and for the creation of derived works, critics, including Dan Farber, editor in chief at CNET, expressed some concern over SugarCRM’s use of the term “commercial open source” to describe its products.^[15]

On July 25, 2007, SugarCRM announced the adoption of the GNU General Public License (version 3) for Sugar Community Edition, the offering previously known as Sugar Open Source.^[16] This license took effect with the release of Sugar Community Edition 5.0.

On April 11, 2010, SugarCRM announced that starting with version 6.0.0, the Sugar Community Edition would be licensed under the GNU Affero General Public License version 3.^[17] The charts module, customer portal, mobile support, some SOAP functions and most of the default theme templates were removed from the AGPLv3 licensed Sugar Community Edition 6.

Install AMP with the use of following Blog:

http://cleanclouds.wordpress.com/2011/10/19/install-apache2-php5-mysql-phpmyadmin-lamp-stack-on-ubuntu/

Install SugarCRM

Download the Zip file of SugarCRM community edition from: http://www.sugarforge.org/frs/?group_id=6

Link Location: http://www.sugarforge.org/frs/download.php/8269/SugarCE-6.2.1.zip

Extract the file in /var/www

Change the owner to www-data

Rename the folder SugarCE-6.2.1 to sugarCRM

Open Browser and enter the following URL

Accept the License

Select the installation type

Select the Database

Enter credentials

SugarCRM Admin Credentials

Verify the Details

Install cURL & imap Modules as per warning

sudo apt-get install php5-cURL

sudo apt-get install php5-imap

Login with Admin credentials

Enter User Information

Enter Locale Details

All Set

HomePage

Sample Data for Collaboration

List of Activities

List of Marketing Contacts

References:

http://www.ubuntugeek.com/install-sugarcrm-community-edition-in-ubuntu-810-server.html

http://www.linuxgurru.com/2010/04/how-to-install-sugarcrm-on-ubuntu/

http://g00t.com/?p=358

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