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		<title>Orchestration -Amazon Simple Workflow Service and Microsoft System Center 2012 – Orchestrator</title>
		<link>http://clean-clouds.com/2012/02/22/orchestration-amazon-simple-workflow-service-and-microsoft-system-center-2012-orchestrator/</link>
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		<pubDate>Wed, 22 Feb 2012 12:31:37 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
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		<description><![CDATA[Orchestration Orchestration describes the automated arrangement, coordination, and management of complex computer systems, middleware, and services. This usage of orchestration is often discussed in the context of service oriented architecture, virtualization, provisioning, Converged Infrastructure and dynamic datacenter topics. It defines the policies and service levels through automated workflows, provisioning, and change management. This creates an [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1633&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<h1>Orchestration</h1>
<p>Orchestration describes the <a class="zem_slink" title="it automation" href="http://www.symantec.com/business/solutions/projects/projectdetail.jsp?solid=sol_infrastruct_op&amp;solfid=sol_it_service_management&amp;projectid=it_process_automation" rel="symantec">automated</a> arrangement, coordination, and management of complex computer systems, middleware, and services.</p>
<p>This usage of orchestration is often discussed in the context of <a class="zem_slink" title="Service-oriented architecture" href="http://en.wikipedia.org/wiki/Service-oriented_architecture" rel="wikipedia">service oriented architecture</a>, virtualization, provisioning, <a class="zem_slink" title="Converged Infrastructure" href="http://en.wikipedia.org/wiki/Converged_Infrastructure" rel="wikipedia">Converged Infrastructure</a> and dynamic datacenter topics.</p>
<p>It defines the policies and service levels through automated workflows, provisioning, and <a class="zem_slink" title="Change management" href="http://en.wikipedia.org/wiki/Change_management" rel="wikipedia">change management</a>. This creates an <a class="zem_slink" title="Application software" href="http://en.wikipedia.org/wiki/Application_software" rel="wikipedia">application</a>-aligned infrastructure that can be scaled up or down based on the needs of each application. Orchestration also provides centralized management of the resource pool, including billing, metering, and chargeback for consumption.</p>
<p>With the popularity of cloud computing it is now necessary to understand <a class="zem_slink" title="Orchestration (computing)" href="http://en.wikipedia.org/wiki/Orchestration_%28computing%29" rel="wikipedia">Service Orchestration</a> in the context of this paradigm. Workflows and processes are used in different domains. At one level there are inter-company <a class="zem_slink" title="Business process" href="http://en.wikipedia.org/wiki/Business_process" rel="wikipedia">business processes</a> and at another level there are processes to get the wide area network operational. To keep matters simple, we will define an orchestrator as the entity that manages complex cross domain (system, enterprise, firewall) processes and handle exceptions. Since an orchestrator is valuable in the fulfillment, assurance as well as billing processes, in their most advanced service aware incarnations should be capable of adjustments based on feedback from monitoring tools. At the most basic level an orchestrator is a human. The main difference between a <a class="zem_slink" title="Workflow" href="http://en.wikipedia.org/wiki/Workflow" rel="wikipedia">workflow automation</a> and orchestration is that work flows are processed and completed as processes within a single domain.</p>
<p><a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">Cloud Service</a> orchestration therefore is the</p>
<ul>
<li>Composing of Architecture, Tools and Processes by humans to deliver a defined service</li>
<li>Stitching of software and hardware components together to deliver a defined Service</li>
<li>Connecting and automating of work flows when applicable to deliver a defined service</li>
</ul>
<p>It is critical in the delivery of cloud services because</p>
<ul>
<li>Cloud is all about scale – automated work flows are essential</li>
<li>Cloud Service delivery includes fulfillment assurance and billing</li>
<li>Cloud Services delivery entails work flows in various technical and business domains</li>
</ul>
<h1>AWS’s Simple Workflow Service</h1>
<p>A growing number of applications are relying on asynchronous and distributed processing, with scalability of the application as the primary motivation. By designing autonomous distributed components, developers get the flexibility to deploy and <a class="zem_slink" title="Scalability" href="http://en.wikipedia.org/wiki/Scalability" rel="wikipedia">scale out</a> parts of the application independently as load increases.</p>
<p><a href="http://cleanclouds.files.wordpress.com/2012/02/113.png"><img class="aligncenter size-full wp-image-1634" title="1" src="http://cleanclouds.files.wordpress.com/2012/02/113.png?w=600&#038;h=601" alt="" width="600" height="601" /></a></p>
<p class="MsoNormal">AWS has announced Simple Workflow Service to build scalable and resistant applications:</p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>Health, Insurance, Finance <a class="zem_slink" title="Application software" href="http://en.wikipedia.org/wiki/Application_software" rel="wikipedia">Applications</a></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>BI Applications</p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>Management Services (<a class="zem_slink" title="RightScale" href="http://www.rightscale.com" rel="homepage">Rightscale</a>)</p>
<h2>Business Drivers</h2>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>Faster time to market</p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>Cost effective ways to build and track processing steps that run at different times</p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:72pt;text-indent:-18pt;"><span style="font-family:'Courier New';">o<span style="font:7pt 'Times New Roman';">   </span></span>Efficient Execution</p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>Better co-ordination</p>
<h2>How Amazon <a class="zem_slink" title="SWF" href="http://en.wikipedia.org/wiki/SWF" rel="wikipedia">SWF</a> will help?</h2>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>Fully Managed Service</p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>To structure the various processing steps in an application as “tasks” that drive work in distributed applications</p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>To manage task execution dependencies, scheduling, and concurrency based on a developer’s application logic</p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font:7pt 'Times New Roman';">         </span></span>It stores tasks, reliably dispatches them to application components, tracks their progress, and keeps their latest state.</p>
<p class="MsoNormal">Using the Amazon Simple Workflow Service (SWF), you can implement distributed, asynchronous applications as workflows. For example, the following graphic depicts a simple e-commerce order processing workflow involving both people and automated processes.</p>
<p class="MsoNormal"><a href="http://cleanclouds.files.wordpress.com/2012/02/34.png"><img class="aligncenter size-full wp-image-1635" title="3" src="http://cleanclouds.files.wordpress.com/2012/02/34.png?w=600" alt=""   /></a><!--[if gte mso 9]&gt;--></p>
<p>&nbsp;</p>
<p class="MsoNormal">This workflow starts when a customer places an order. It includes four tasks:</p>
<p class="MsoNormal">1. Verify the order.</p>
<p class="MsoNormal">2. If the order is valid, charge the customer.</p>
<p class="MsoNormal">3. If the payment is made, ship the order.</p>
<p class="MsoNormal">4. If the order is shipped, save the order details.</p>
<h2>What is the Pricing?</h2>
<p class="MsoNormal">As part of AWS’s Free Usage Tier, Amazon SWF offers the following each month to new and existing customers:</p>
<p class="MsoNormal">    1,000 workflow executions can be started at no charge</p>
<p class="MsoNormal">    10,000 tasks, timers, signals, and markers can be used in aggregate at no charge</p>
<p class="MsoNormal">    30,000 workflow-days can be used at no charge. A workflow-day refers to each 24-hour period that an execution is either open or retained in Amazon SWF.</p>
<h1>Microsoft System Center 2012 – Orchestrator</h1>
<p class="MsoNormal">Orchestrator provides a workflow management solution for the data center. Orchestrator lets you automate the creation, monitoring, and deployment of resources in your environment.</p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;">IT administrators perform many tasks and procedures to keep the health of their computing environment up-to-date and their business running. Tasks might include the following diverse activities, for example, new employees require that accounts and resources are configured, a business acquisition requires integrating a system from another vendor, and new hardware requires provisioning. Individual tasks and subtasks are automated, but typically, not the whole process. In addition, the administrators must maintain quality standards and system efficiency. System Center 2012 - Orchestrator can tie disparate tasks and procedures together by using the graphical user-interface Runbook Designer to create reliable, flexible, and efficient end-to-end solutions in the IT environment.</span></p>
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;">By using Orchestrator, you can carry out the following tasks: </span></p>
<ul type="disc">
<li class="MsoNormal" style="margin-bottom:12pt;line-height:normal;"><span style="font-size:12pt;">Automate processes in your data center, regardless of hardware or platform.</span></li>
<li class="MsoNormal" style="margin-bottom:12pt;line-height:normal;"><span style="font-size:12pt;">Automate your IT operations and standardize best practices to improve operational efficiency.</span></li>
<li class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;">Connect different systems from different vendors without having to know how to use scripting and programming languages.</span></li>
</ul>
<p><a href="http://cleanclouds.files.wordpress.com/2012/02/28.png"><img class="aligncenter size-full wp-image-1636" title="2" src="http://cleanclouds.files.wordpress.com/2012/02/28.png?w=600&#038;h=464" alt="" width="600" height="464" /></a></p>
<table class="MsoTableLightShadingAccent4" style="border-collapse:collapse;" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="border-color:#8064a2 0;border-style:solid none;border-width:1pt medium;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="margin-bottom:.0001pt;text-align:center;line-height:normal;" align="center"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Orchestrator feature </span></strong></p>
</td>
<td style="border-color:#8064a2 0;border-style:solid none;border-width:1pt medium;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="margin-bottom:.0001pt;text-align:center;line-height:normal;" align="center"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Description </span></strong></p>
</td>
</tr>
<tr>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Management server</span></strong></p>
</td>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">The management server is the communication layer between the Runbook Designer and the orchestration database. </span></p>
</td>
</tr>
<tr>
<td style="padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Runbook server</span></strong></p>
</td>
<td style="padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">A runbook server is where an instance of a runbook runs. Runbook servers communicate directly with the orchestration database. You can deploy multiple runbook servers per Orchestrator installation to increase capacity and redundancy. </span></p>
</td>
</tr>
<tr>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Orchestration database</span></strong></p>
</td>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">The database is a Microsoft SQL Server database that contains all of the deployed runbooks, the status of running runbooks, log files, and configuration data for Orchestrator.</span></p>
</td>
</tr>
<tr>
<td style="padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Runbook designer</span></strong></p>
</td>
<td style="padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">The Runbook Designer is the tool used to build, edit, and manage Orchestrator runbooks. For more information about the Runbook Designer, see <a href="http://technet.microsoft.com/en-us/library/hh403791.aspx"><span style="color:blue;">Using Runbooks in System Center 2012 &#8211; Orchestrator Release Candidate</span></a>. </span></p>
</td>
</tr>
<tr>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Runbook tester </span></strong></p>
</td>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Runbook Tester is a run-time tool used to test runbooks developed in the Runbook Designer. For more information about Runbook Tester, see How to Test a Runbook in <a href="http://technet.microsoft.com/en-us/library/hh403791.aspx"><span style="color:blue;">Using Runbooks in System Center 2012 &#8211; Orchestrator Release Candidate</span></a>. </span></p>
</td>
</tr>
<tr>
<td style="padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Orchestration console</span></strong></p>
</td>
<td style="padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">The Orchestration console lets you start or stop runbooks and view real-time status on a web browser. For more information about using the Orchestration console, see <a href="http://technet.microsoft.com/en-us/library/hh420395.aspx"><span style="color:blue;">Using the Orchestration Console in System Center 2012 &#8211; Orchestrator Release Candidate</span></a>. </span></p>
</td>
</tr>
<tr>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Orchestrator web service</span></strong></p>
</td>
<td style="background:none repeat scroll 0 0 #dfd8e8;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">The Orchestrator web service is a Representational State Transfer (REST)-based service that enables custom applications to connect to Orchestrator to start and stop runbooks, and retrieve information about operations by using custom applications or scripts. The Orchestration console uses this web service to interact with Orchestrator.</span></p>
</td>
</tr>
<tr>
<td style="border-color:0 0 #8064a2;border-style:none none solid;border-width:medium medium 1pt;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><strong><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Deployment manager</span></strong></p>
</td>
<td style="border-color:0 0 #8064a2;border-style:none none solid;border-width:medium medium 1pt;padding:0 5.4pt;" valign="top">
<p class="MsoNormal" style="line-height:normal;"><span style="font-size:12pt;font-family:'Times New Roman',serif;color:#5f497a;">Deployment Manager is a tool used to deploy integration packs (IPs), runbook servers, and Runbook Designers. For more information about this tool, see <a href="http://technet.microsoft.com/en-us/library/hh420337.aspx"><span style="color:blue;">Deploying System Center 2012 &#8211; Orchestrator Release Candidate</span></a>.</span></p>
</td>
</tr>
</tbody>
</table>
<h1>References</h1>
<p class="MsoNormal"><a href="http://en.wikipedia.org/wiki/Orchestration_%28computing%29">http://en.wikipedia.org/wiki/Orchestration_%28computing%29</a></p>
<p class="MsoNormal"><a href="http://technet.microsoft.com/en-us/library/hh420344.aspx">http://technet.microsoft.com/en-us/library/hh420344.aspx</a></p>
<p class="MsoNormal"><a href="http://technet.microsoft.com/en-us/library/hh420377.aspx">http://technet.microsoft.com/en-us/library/hh420377.aspx</a></p>
<p class="MsoNormal"><a href="http://aws.amazon.com/documentation/swf/">http://aws.amazon.com/documentation/swf/</a></p>
<p class="MsoNormal"><a href="http://aws.amazon.com/swf/">http://aws.amazon.com/swf/</a></p>
<p class="MsoNormal"><a href="http://www.allthingsdistributed.com/2012/02/Amazon-Simple-Workflow-Service.html">http://www.allthingsdistributed.com/2012/02/Amazon-Simple-Workflow-Service.html</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/public-cloud-use-cases/">Public Cloud Use-Cases</a> (clean-clouds.com)</li>
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		<title>Verticle and Horizontal Markets or Verticles and Horizontals</title>
		<link>http://clean-clouds.com/2012/02/20/verticle-and-horizontal-markets-or-verticles-and-horizontals/</link>
		<comments>http://clean-clouds.com/2012/02/20/verticle-and-horizontal-markets-or-verticles-and-horizontals/#comments</comments>
		<pubDate>Mon, 20 Feb 2012 11:10:49 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Difference]]></category>
		<category><![CDATA[What is?]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Components]]></category>
		<category><![CDATA[Electronics and Electrical]]></category>
		<category><![CDATA[Energy]]></category>
		<category><![CDATA[Horizontal market]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Niche market]]></category>

		<guid isPermaLink="false">http://clean-clouds.com/?p=1630</guid>
		<description><![CDATA[A vertical market (often referred to simply as a &#8220;vertical&#8221;) is a group of similar businesses and customers that engage in trade based on specific and specialized needs. Some common examples of vertical markets: Automotive Banking Consumer Education Energy Oil and Gas Fast-Moving Consumer Goods (FMCG) Financial (Finance) Food and beverage Government Healthcare Insurance Manufacturing [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1630&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>A <strong><a class="zem_slink" title="Vertical market" href="http://en.wikipedia.org/wiki/Vertical_market" rel="wikipedia">vertical market</a></strong> (often referred to simply as a &#8220;vertical&#8221;) is a group of similar <a title="Business" href="http://en.wikipedia.org/wiki/Business">businesses</a> and <a title="Customer" href="http://en.wikipedia.org/wiki/Customer">customers</a> that engage in trade based on specific and specialized needs.</p>
<p>Some common examples of vertical markets:</p>
<ul>
<li><a title="Automotive" href="http://en.wikipedia.org/wiki/Automotive">Automotive</a></li>
<li><a title="Banking" href="http://en.wikipedia.org/wiki/Banking">Banking</a></li>
<li><a title="Consumer" href="http://en.wikipedia.org/wiki/Consumer">Consumer</a></li>
<li><a title="Education" href="http://en.wikipedia.org/wiki/Education">Education</a></li>
<li><a title="Energy" href="http://en.wikipedia.org/wiki/Energy">Energy</a>
<ul>
<li><a title="Oil" href="http://en.wikipedia.org/wiki/Oil">Oil</a> and <a title="Gas" href="http://en.wikipedia.org/wiki/Gas">Gas</a></li>
</ul>
</li>
<li><a title="Fast-Moving Consumer Goods" href="http://en.wikipedia.org/wiki/Fast-Moving_Consumer_Goods">Fast-Moving Consumer Goods</a> (FMCG)</li>
<li><a title="Financial" href="http://en.wikipedia.org/wiki/Financial">Financial</a> (<a title="Finance" href="http://en.wikipedia.org/wiki/Finance">Finance</a>)</li>
<li><a title="Food" href="http://en.wikipedia.org/wiki/Food">Food</a> and <a title="Beverage" href="http://en.wikipedia.org/wiki/Beverage">beverage</a></li>
<li><a title="Government" href="http://en.wikipedia.org/wiki/Government">Government</a></li>
<li><a title="Healthcare" href="http://en.wikipedia.org/wiki/Healthcare">Healthcare</a></li>
<li><a title="Insurance" href="http://en.wikipedia.org/wiki/Insurance">Insurance</a></li>
<li><a title="Manufacturing" href="http://en.wikipedia.org/wiki/Manufacturing">Manufacturing</a></li>
<li><a title="Mass media" href="http://en.wikipedia.org/wiki/Mass_media">Media</a></li>
<li><a title="Online" href="http://en.wikipedia.org/wiki/Online">Online</a></li>
<li><a title="Real estate" href="http://en.wikipedia.org/wiki/Real_estate">Real estate</a></li>
<li><a title="Religion" href="http://en.wikipedia.org/wiki/Religion">Religion</a></li>
<li><a title="Retail" href="http://en.wikipedia.org/wiki/Retail">Retail</a></li>
<li><a title="Technology" href="http://en.wikipedia.org/wiki/Technology">Technology</a></li>
<li><a title="Telecommunications" href="http://en.wikipedia.org/wiki/Telecommunications">Telecommunications</a></li>
<li><a title="Transportation" href="http://en.wikipedia.org/wiki/Transportation">Transportation</a> (<a title="Travel" href="http://en.wikipedia.org/wiki/Travel">Travel</a>)</li>
</ul>
<p>A <strong><a class="zem_slink" title="Horizontal market" href="http://en.wikipedia.org/wiki/Horizontal_market" rel="wikipedia">horizontal market</a></strong> is a <a title="Market" href="http://en.wikipedia.org/wiki/Market">market</a> which meets a given need of a wide variety of <a class="zem_slink" title="Industry" href="http://en.wikipedia.org/wiki/Industry" rel="wikipedia">industries</a>, rather than a specific one.</p>
<p>In technology, horizontal markets consist of customers that share a common need that exists in many or all (<a title="Vertical market" href="http://en.wikipedia.org/wiki/Vertical_market">vertical</a>) industries. For example, customers that need to purchase computer security services or software exist in such varied industries as finance, healthcare, government, etc. Together, these customers constitute the security horizontal market. Other examples of horizontal markets include computer storage, accounting, desktop graphics, computer-aided design, <a class="zem_slink" title="Sales force management system" href="http://en.wikipedia.org/wiki/Sales_force_management_system" rel="wikipedia">sales force automation</a>, and human resources.</p>
<h2>Comparison with horizontal markets</h2>
<p>A vertical market is a market which meets the needs of a particular industry: for example, a piece of equipment used only by <a title="Semiconductor" href="http://en.wikipedia.org/wiki/Semiconductor">semiconductor</a> manufacturers. It is also known as a <a title="Niche market" href="http://en.wikipedia.org/wiki/Niche_market">niche market</a>.<sup><a href="http://en.wikipedia.org/wiki/Vertical_market#cite_note-0">[1]</a></sup></p>
<p>A horizontal market is a market which meets a given need of a wide variety of industries, rather than a specific one: for example, <a title="Word processing" href="http://en.wikipedia.org/wiki/Word_processing">word processing</a> software<sup><a href="http://en.wikipedia.org/wiki/Vertical_market#cite_note-1">[2]</a></sup> or <a title="Machine-to-machine" href="http://en.wikipedia.org/wiki/Machine-to-machine">machine-to-machine</a> technologies. On occasion a horizontal market can be highly specialized at the same time, for instance consider the market for converting mainframe databases developed with the tools of a particular company. The market for such a database conversion service might involve many vertical markets (aerospace, manufacturing, banking, etc) but nevertheless be labelled &#8220;niche&#8221; if the database technology is technically obsolete and no longer mainstream.</p>
<p>References:</p>
<p>http://en.wikipedia.org/wiki/Vertical_market</p>
<p>http://en.wikipedia.org/wiki/Horizontal_market</p>
<p>&nbsp;</p>
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		<title>Trends for Cloud Customers in 2012</title>
		<link>http://clean-clouds.com/2012/02/18/trends-for-cloud-customers-in-2012/</link>
		<comments>http://clean-clouds.com/2012/02/18/trends-for-cloud-customers-in-2012/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 16:26:04 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[NASA]]></category>
		<category><![CDATA[Open source]]></category>
		<category><![CDATA[OpenStack]]></category>
		<category><![CDATA[cloudcomputing]]></category>
		<category><![CDATA[Rackspace]]></category>
		<category><![CDATA[Server Message Block]]></category>
		<category><![CDATA[Unified communications]]></category>

		<guid isPermaLink="false">http://clean-clouds.com/?p=1623</guid>
		<description><![CDATA[For Buyers Most enterprises still enter into contracts to use IaaS services. User’s attitudes are evolving rapidly within limits. More Cloud Options: As the market continues to open up, more options are sure to appear, and organizations will need to choose providers concentrating in their needs. Casual (mid-market, SMB) buyer Cloud first approach to IT [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1623&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>For Buyers</strong></p>
<ul>
<li>Most enterprises still enter into contracts to use <a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">IaaS</a> services.</li>
<li>User’s attitudes are evolving rapidly within limits.</li>
<li>More Cloud Options: As the market continues to open up, more options are sure to appear, and organizations will need to choose providers concentrating in their needs.</li>
</ul>
<p><strong>Casual (mid-market, <a class="zem_slink" title="Server Message Block" href="http://en.wikipedia.org/wiki/Server_Message_Block" rel="wikipedia">SMB</a>) buyer</strong></p>
<ul>
<li>Cloud first approach to IT</li>
<li>SMB and <a class="zem_slink" title="Small business" href="http://en.wikipedia.org/wiki/Small_business" rel="wikipedia">micro-business</a> will continue to be at the forefront of cloud adoption.</li>
<li>More interested in <a class="zem_slink" title="Unified communications" href="http://en.wikipedia.org/wiki/Unified_communications" rel="wikipedia">unified communications</a> and remote desktop support.</li>
<li>Small <a class="zem_slink" title="Business" href="http://en.wikipedia.org/wiki/Business" rel="wikipedia">businesses</a> will face less workforce resistance to cloud adoption</li>
</ul>
<p><strong>Ceremonial(Traditional) Buyer</strong></p>
<ul>
<li>Extensive move to a cloud model is not practical</li>
<li>Compliance Regulations for back-end <a class="zem_slink" title="Legacy system" href="http://en.wikipedia.org/wiki/Legacy_system" rel="wikipedia">legacy systems</a> is a road block</li>
</ul>
<p><strong><a class="zem_slink" title="Open Source" href="http://www.wikinvest.com/concept/Open_Source" rel="wikinvest">Open Source</a> in Cloud</strong></p>
<ul>
<li>More important with the announcement of <a class="zem_slink" title="OpenStack" href="http://openstack.org/" rel="homepage">OpenStack</a> project by <a class="zem_slink" title="Rackspace" href="http://www.rackspace.com" rel="homepage">Rackspace</a> and <a class="zem_slink" title="NASA" href="http://maps.google.com/maps?ll=38.8830555556,-77.0163888889&amp;spn=0.01,0.01&amp;q=38.8830555556,-77.0163888889%20%28NASA%29&amp;t=h" rel="geolocation">NASA</a>.</li>
<li>OpenStack will unleash a cottage industry of cloud service providers</li>
</ul>
<p><strong>Government</strong></p>
<ul>
<li>Acceleration of the use of cloud computing at all levels and help increase the trust in cloud services for the enterprises.</li>
</ul>
<p>&nbsp;</p>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/saas-trends-in-2012/">SaaS Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/06/recent-trends-in-cloud-services-adoption/">Recent Trends in Cloud Services Adoption</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/public-cloud-use-cases/">Public Cloud Use-Cases</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/08/public-cloud-trends-in-2012/">Public Cloud Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/10/private-cloud-trends-in-2012/">Private Cloud Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/08/trends-in-cloud-computing-2012/">Trends in Cloud Computing 2012</a> (clean-clouds.com)</li>
</ul>
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		<title>Trends For Cloud Service Providers and Traditional IT Vendors in 2012</title>
		<link>http://clean-clouds.com/2012/02/18/trends-for-cloud-service-providers-and-traditional-it-vendors-in-2012/</link>
		<comments>http://clean-clouds.com/2012/02/18/trends-for-cloud-service-providers-and-traditional-it-vendors-in-2012/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 16:22:42 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cloud NEWS]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[cloudcomputing]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[High availability]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Server Message Block]]></category>
		<category><![CDATA[VMware]]></category>

		<guid isPermaLink="false">http://clean-clouds.com/?p=1621</guid>
		<description><![CDATA[Cloud Service Providers Emphasis on Cloud Security Governance and compliance will gain more visibility Emphasis on High Availability, stronger SLAs with better coverage for liabilities, managed support services, etc. Features like HA, Strong SLAs, etc. will become standard features in any infrastructure offering. Sales, delivery and support models to target larger SMB customers Cloud Computing [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1621&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>Cloud Service Providers</strong></p>
<ul>
<li>Emphasis on Cloud Security</li>
<li>Governance and compliance will gain more visibility</li>
<li>Emphasis on <a class="zem_slink" title="high availability" href="http://www.symantec.com/business/solutions/solutiondetail.jsp?solid=sol_business_cont&amp;solfid=sol_high_availability" rel="symantec">High Availability</a>, stronger SLAs with better coverage for liabilities, managed support services, etc. Features like HA, Strong SLAs, etc. will become standard features in any infrastructure offering.</li>
<li>Sales, delivery and support models to target larger <a class="zem_slink" title="Server Message Block" href="http://en.wikipedia.org/wiki/Server_Message_Block" rel="wikipedia">SMB</a> customers</li>
<li>Cloud Computing Will Grow Quickly in <a class="zem_slink" title="China" href="http://maps.google.com/maps?ll=39.9166666667,116.383333333&amp;spn=10.0,10.0&amp;q=39.9166666667,116.383333333%20%28China%29&amp;t=h" rel="geolocation">China</a>.</li>
<li><a class="zem_slink" title="North America" href="http://maps.google.com/maps?ll=48.1666666667,-100.166666667&amp;spn=0.1,0.1&amp;q=48.1666666667,-100.166666667%20%28North%20America%29&amp;t=h" rel="geolocation">North American</a> Midsize Businesses Cite Cloud Intentions</li>
<li>Cloud Investments Not a Priority for Majority of Enterprises&#8221; respectively</li>
<li>The cloud storage market is also evolving rapidly.</li>
<li>Amazon will extend its lead over others with the most comprehensive offering on <a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">IaaS</a> – competitors will try to carve out their own niche.</li>
<li><a class="zem_slink" title="NASDAQ: MSFT" href="http://www.google.com/finance?q=NASDAQ:MSFT" rel="googlefinance">Microsoft</a> will do just enough on office suite to keep competition at bay</li>
<li>Increased integration among cloud offerings, network services and user devices.</li>
<li>Explicit recognition of and support for federation of service elements among various cloud providers.</li>
</ul>
<p><strong>Traditional IT vendors</strong></p>
<ul>
<li>Aggressive acquisition strategy by <a class="zem_slink" title="CA" href="http://www.ca.com" rel="homepage">CA</a>, <a class="zem_slink" title="NYSE: VMW" href="http://www.google.com/finance?q=NYSE:VMW" rel="googlefinance">VMware</a>, <a class="zem_slink" title="NYSE: RHT" href="http://www.google.com/finance?q=NYSE:RHT" rel="googlefinance">Redhat</a>, <a class="zem_slink" title="SEHK: 4331" href="http://www.google.com/finance?q=HKG:4331" rel="googlefinance">Dell</a>, etc.</li>
<li>Traditional webhosts repositioning themselves as cloud infrastructure providers</li>
<li>Traditional enterprise collaboration vendors embracing clouds</li>
<li>Virtualization is growing both within internal data centers</li>
</ul>
<p>&nbsp;</p>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/saas-trends-in-2012/">SaaS Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/06/recent-trends-in-cloud-services-adoption/">Recent Trends in Cloud Services Adoption</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/08/trends-in-cloud-computing-2012/">Trends in Cloud Computing 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/public-cloud-use-cases/">Public Cloud Use-Cases</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/10/private-cloud-trends-in-2012/">Private Cloud Trends in 2012</a> (clean-clouds.com)</li>
</ul>
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		<title>Cloud Computing Adoption Concerns</title>
		<link>http://clean-clouds.com/2012/02/18/cloud-computing-adoption-concerns/</link>
		<comments>http://clean-clouds.com/2012/02/18/cloud-computing-adoption-concerns/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 16:18:20 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cloud NEWS]]></category>
		<category><![CDATA[Cloud Governance]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[cloudcomputing]]></category>
		<category><![CDATA[Information technology management]]></category>
		<category><![CDATA[Microsoft]]></category>
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		<category><![CDATA[Vendor lock-in]]></category>

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		<description><![CDATA[Security Compliance Certification schemes will take time to emerge. Confidentiality and Auditability Performance, Reliability and Availability More concerns on Reliability and availability after Amazon’s glitch Loss of control Scaling Vendor Lock-in Legal Forensics Related articles SaaS Trends in 2012 (clean-clouds.com) Public Cloud Use-Cases (clean-clouds.com) Trends in Cloud Computing 2012 (clean-clouds.com) Recent Trends in Cloud Services [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1618&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<ul>
<li><strong>Security</strong></li>
<li><strong>Compliance</strong></li>
</ul>
<p>Certification schemes will take time to emerge.</p>
<ul>
<li><strong>Confidentiality and Auditability </strong></li>
<li><strong>Performance, Reliability and <a class="zem_slink" title="Availability" href="http://en.wikipedia.org/wiki/Availability" rel="wikipedia">Availability</a></strong></li>
</ul>
<p>More concerns on Reliability and availability after Amazon’s glitch</p>
<ul>
<li><strong><a class="zem_slink" title="Aircraft upset" href="http://en.wikipedia.org/wiki/Aircraft_upset" rel="wikipedia">Loss of control</a></strong></li>
<li><strong>Scaling</strong></li>
<li><strong><a class="zem_slink" title="Vendor lock-in" href="http://en.wikipedia.org/wiki/Vendor_lock-in" rel="wikipedia">Vendor Lock-in</a></strong></li>
<li><strong>Legal</strong></li>
<li><strong>Forensics</strong></li>
</ul>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/saas-trends-in-2012/">SaaS Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/public-cloud-use-cases/">Public Cloud Use-Cases</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/08/trends-in-cloud-computing-2012/">Trends in Cloud Computing 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/06/recent-trends-in-cloud-services-adoption/">Recent Trends in Cloud Services Adoption</a> (clean-clouds.com)</li>
</ul>
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		<title>Cloud Adoption in India</title>
		<link>http://clean-clouds.com/2012/02/18/cloud-adoption-in-india/</link>
		<comments>http://clean-clouds.com/2012/02/18/cloud-adoption-in-india/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 15:58:40 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Amazon Web Services]]></category>
		<category><![CDATA[Cloud Connect]]></category>
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		<category><![CDATA[Platform as a service]]></category>
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		<description><![CDATA[The adoption of cloud-based applications and infrastructures is at a very nascent stage in India. Existing infrastructure service providers have started taking initial steps to provide cloud-based services, but these are limited in terms of functionality, options and vertical industries. Companies in India are still skeptical about deciding whether to opt for cloud-based solutions. Cloud [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1613&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<ol style="margin-top:0;" type="1" start="1">
<ol style="margin-top:0;" type="1" start="1">
<li class="MsoNormal">The <a class="zem_slink" title="Adoption" href="http://en.wikipedia.org/wiki/Adoption" rel="wikipedia">adoption</a> of cloud-based applications and <a class="zem_slink" title="Infrastructure" href="http://en.wikipedia.org/wiki/Infrastructure" rel="wikipedia">infrastructures</a> is at a very nascent stage in <a class="zem_slink" title="India" href="http://maps.google.com/maps?ll=28.6133333333,77.2083333333&amp;spn=10.0,10.0&amp;q=28.6133333333,77.2083333333%20%28India%29&amp;t=h" rel="geolocation">India</a>.</li>
<li class="MsoNormal">Existing infrastructure <a class="zem_slink" title="Service provider" href="http://en.wikipedia.org/wiki/Service_provider" rel="wikipedia">service providers</a> have started taking initial steps to provide cloud-based services, but these are limited in terms of functionality, options and vertical industries.</li>
<li class="MsoNormal">Companies in India are still skeptical about deciding whether to opt for cloud-based solutions. Cloud is still synonymous with <a class="zem_slink" title="Software as a Service" href="http://www.wikinvest.com/concept/Software_as_a_Service" rel="wikinvest">software as a service (SaaS)</a> in India, with limited understanding and adoption of <a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">infrastructure as a service (IaaS)</a>.</li>
<li class="MsoNormal">The adoption of virtualization for production workloads in Indian <a class="zem_slink" title="Organization" href="http://en.wikipedia.org/wiki/Organization" rel="wikipedia">organizations</a> has been very low, compared with similar organizations in the U.S. and <a class="zem_slink" title="Europe" href="http://en.wikipedia.org/wiki/Europe" rel="wikipedia">Europe</a>; however, adoption is expected to increase rapidly.</li>
<li class="MsoNormal">Asian Markets To See Massive Expansion in Cloud Adoption</li>
</ol>
</ol>
<p style="margin-top:0;margin-bottom:0;text-align:left;direction:ltr;unicode-bidi:embed;vertical-align:baseline;"><span style="font-size:12pt;font-family:Arial;color:black;font-weight:bold;font-style:italic;">Source: Gartner : Answers to Key Questions on Cloud Adoption in India, June 2011</span></p>
<p>&nbsp;</p>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/saas-trends-in-2012/">SaaS Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/public-cloud-use-cases/">Public Cloud Use-Cases</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/08/public-cloud-trends-in-2012/">Public Cloud Trends in 2012</a> (clean-clouds.com)</li>
</ul>
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		<title>General Cloud Computing Trends in 2012</title>
		<link>http://clean-clouds.com/2012/02/18/general-cloud-computing-trends-in-2012/</link>
		<comments>http://clean-clouds.com/2012/02/18/general-cloud-computing-trends-in-2012/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 15:48:38 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cloud NEWS]]></category>
		<category><![CDATA[Cloud Security]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[NoSQL]]></category>
		<category><![CDATA[cloudcomputing]]></category>
		<category><![CDATA[Service]]></category>
		<category><![CDATA[Quality of service]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[ERP]]></category>
		<category><![CDATA[Achilles]]></category>

		<guid isPermaLink="false">http://clean-clouds.com/?p=1610</guid>
		<description><![CDATA[–      Security is the number-one cloud quality of service (QoS) concern. –      Demand for anytime, on-the-go accessibility will be a major force in shaping cloud computing. Ubiquity of influential mobile devices and cheap bandwidth, coupled with today’s “Agile” business environment, means that the demand for accessibility will continue to drive cloud adoption. –      Integrated “stack-as-a-service” [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1610&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>–      Security is the number-one cloud quality of service (<a class="zem_slink" title="Quality of service" href="http://en.wikipedia.org/wiki/Quality_of_service" rel="wikipedia">QoS</a>) concern.</p>
<p>–      Demand for anytime, on-the-go accessibility will be a major force in shaping cloud computing.</p>
<ul>
<li>Ubiquity of influential mobile devices and cheap bandwidth, coupled with today’s “Agile” business environment, means that the demand for accessibility will continue to drive cloud adoption.</li>
</ul>
<p>–      Integrated “stack-as-a-service” delivery models is expected to grow.</p>
<p>–      Better consolidation of cloud providers to achieve economies of scale</p>
<p>–      A lack of staff skills to support a private cloud implementation</p>
<p>–      Analytics is moving to the cloud at a faster pace than we expected, but mainly in the private cloud for large enterprises. Analytics requires voluminous data movement, which is an Achilles’ heel for public clouds.</p>
<p>–      Many gaps in vertical offerings for cloud apps in industries like education and healthcare and gaps</p>
<p>–      Cloud computing grows slowly but surely and keeps IT on its toes</p>
<p>–      U.S. government agencies moved at least one workflow to the cloud following the new requirement that U.S. federal agencies adopt a &#8220;cloud-first&#8221; policy</p>
<p>–      Data security concerns do not change significantly after adopting cloud computing</p>
<p>–      Nearly all businesses boost improvements in IT performance after cloud adoption</p>
<p>–      Information access to multiple computing devices is the top driver</p>
<p>–      Existing Storage Continues to Be Used: the notion of moving all their data to the cloud is not feasible.</p>
<p>–      Disaster Recovery to Cloud Becomes a Viable Option</p>
<p>–      DR From the Cloud May Become a Requirement-a new breed of solutions that backup <a class="zem_slink" title="Software as a Service" href="http://www.wikinvest.com/concept/Software_as_a_Service" rel="wikinvest">SaaS</a> data either locally or to an alternate provider.</p>
<p>–      Certain business application can be moved entirely to the cloud, saving the administration and maintenance of their hardware/software platforms on-site. Businesses are looking for tools to make this migration viable, particularly the IT-strapped organizations that can benefit the most.</p>
<p>–      Big data workloads will force many companies to consider these alternatives to traditional databases, and cloud deployment models will simplify the rollout. Look for vendors providing supported <a class="zem_slink" title="NoSQL" href="http://en.wikipedia.org/wiki/NoSQL" rel="wikipedia">NoSQL</a> solutions.</p>
<p>–      <a class="zem_slink" title="Solid-state drive" href="http://en.wikipedia.org/wiki/Solid-state_drive" rel="wikipedia">Solid-State Disk</a> Storage Tiers in the Cloud: By offering high-performance tiers of storage that are SSD-based (mainly <a class="zem_slink" title="Flash memory" href="http://en.wikipedia.org/wiki/Flash_memory" rel="wikipedia">NAND flash</a>), cloud providers will be able to address the needs for predictable and faster application response times.</p>
<p>–      With data storage still commanding a per-GB operating expense in the cloud, deduplication and compression technologies have become rather ubiqitous in helping minimize costs.</p>
<p>–      More Use of the Cloud for Analytics</p>
<p>–      While many companies will adopt clouds in 2012, others may still wait and ponder well past 2012.</p>
<p>–      The Cloud Outages will Propel the Organizations to Forage for Better Quality <a class="zem_slink" title="Service provider" href="http://en.wikipedia.org/wiki/Service_provider" rel="wikipedia">Service Providers</a>.</p>
<p>–      The reliability factor is a decisive player in the success of a cloud implementation across corporate houses. People find it hard to transgress from the notion that Public clouds are less secure than the Private clouds.</p>
<p>–      The Cloud Bursts as the Global Economic Crisis Swell</p>
<p>–      The growth of <a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">mobile Cloud</a>: Not only do a greater number of the public now operate their social and professional lives via mobile devices and <a class="zem_slink" title="Tablet personal computer" href="http://en.wikipedia.org/wiki/Tablet_personal_computer" rel="wikipedia">tablet PCs</a> this is only going to speed up the assimilation of the mobile Cloud and of course the demand for faster, more user friendly and storage happy applications – something the Cloud can deliver on in bucket loads.</p>
<p>–      The evolution of <a class="zem_slink" title="Cloud computing security" href="http://en.wikipedia.org/wiki/Cloud_computing_security" rel="wikipedia">Cloud security</a>: area of development that is accelerating at breakneck speed so much so that the Obama administration delivered a Federal Cloud Computing Strategy report identifying $20bn in spending (one quarter of the government’s total IT budget) that could be moved to the cloud.</p>
<p>–      A mobile-enabled workplace revolution: Cloud is now facilitating a faster, smoother way to send and store information than ever before.</p>
<p>–      Delivering quick and well coordinated cloud services would be the prime focus of managed cloud providers in the upcoming year. With agile cloud solutions not only will cloud providers be able to grab the attention of other organizations that are not on cloud but would also become more efficient in delivering the best services at the end of the day.</p>
<p>–      Critical concerns (both real and perceived) like (1) security, (2) privacy, (3) SLA and (4) compliance also remain – like credit card usage on net objections will slowly go away – but tipping point will not be 2012.</p>
<p>–      Neither cost saving nor flexibility is the primary driver for cloud adoption</p>
<p>–      High data storage and transfer costs, in particular, make the cloud unattractive for the very applications on which enterprises spend most of their IT budgets &#8212; the &#8220;core&#8221; or &#8220;mission-critical&#8221; ones. As cloud providers try to tap those more lucrative opportunities, they will be forced to significantly drive down cloud data prices.</p>
<p>–      A mobile workforce demands decision making on the move. Business Intelligence on the cloud will facilitate senior management to go mobile.</p>
<p>–      Ondemand ERP is a trending word in the industry. Many businesses are automating their processes through cloud-based ERP solutions. Moreover, since cloud-based ERP applications have become robust and light, it has enabled employees who travel frequently to access these applications using thin clients.</p>
<p>–      Acquisitions will be about filling out portfolios, less on customer footprints: Acquisition strategies will focus less on gaining customer footprint and more on what technologies are needed to fill out the portfolios of telcos, social media firms, large systems integrations and <a class="zem_slink" title="managed services" href="http://www.symantec.com/business/services/managed_services.jsp" rel="symantec">managed service providers</a> to help them compete.</p>
<p>–      Cloud adoption will continue to trend upward.</p>
<p>–      As developers realize the benefits to moving the heavy lifting required by their applications to the cloud, they will move them over to reduce the demand placed on users machines. This will increase the number of systems that are capable of running their applications, and could also lead to increased performance of the application.</p>
<p>–      Compression techniques will be important in lowering storage costs.</p>
<p>–      Large cloud databases will centralize huge amounts of information.</p>
<p>&nbsp;</p>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/saas-trends-in-2012/">SaaS Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/08/trends-in-cloud-computing-2012/">Trends in Cloud Computing 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/10/private-cloud-trends-in-2012/">Private Cloud Trends in 2012</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/06/recent-trends-in-cloud-services-adoption/">Recent Trends in Cloud Services Adoption</a> (clean-clouds.com)</li>
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/02/18/public-cloud-use-cases/">Public Cloud Use-Cases</a> (clean-clouds.com)</li>
</ul>
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		<title>PaaS / BPaaS / IaaS Trends in 2012</title>
		<link>http://clean-clouds.com/2012/02/18/paas-bpaas-iaas-trends-in-2012/</link>
		<comments>http://clean-clouds.com/2012/02/18/paas-bpaas-iaas-trends-in-2012/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 15:41:26 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cloud NEWS]]></category>
		<category><![CDATA[PaaS]]></category>
		<category><![CDATA[High-performance computing]]></category>
		<category><![CDATA[cloudcomputing]]></category>
		<category><![CDATA[Operating system]]></category>
		<category><![CDATA[Platform as a service]]></category>
		<category><![CDATA[Service]]></category>
		<category><![CDATA[Heroku]]></category>
		<category><![CDATA[Server Message Block]]></category>
		<category><![CDATA[Werner Vogels]]></category>

		<guid isPermaLink="false">http://clean-clouds.com/?p=1604</guid>
		<description><![CDATA[PaaS •       More startups in the PaaS space focusing on different language stacks because of cost reduction and business agility. •       Forrester is predicting this category will grow from $0.82 B in 2011 to $11.91 B in 2020. •       Forrester is predicting this category will grow from $2.94 B in 2011 to $4.78 B in [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1604&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal"><strong><a class="zem_slink" title="Platform as a service" href="http://en.wikipedia.org/wiki/Platform_as_a_service" rel="wikipedia">PaaS</a></strong></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>More startups in the PaaS space focusing on different language stacks because of cost reduction and <a class="zem_slink" title="Business agility" href="http://en.wikipedia.org/wiki/Business_agility" rel="wikipedia">business agility</a>.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="Forrester Research" href="http://forrester.com" rel="homepage">Forrester</a> is <a class="zem_slink" title="Prediction" href="http://en.wikipedia.org/wiki/Prediction" rel="wikipedia">predicting</a> this category will grow from $0.82 B in 2011 to $11.91 B in 2020.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Forrester is predicting this category will grow from $2.94 B in 2011 to $4.78 B in 2020.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Platform-as-a-service (PaaS) is the next big opportunity</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>PaaS will be used to reduce multiplatform cost and, maintenance &amp; support cost and to achieve high resource utilization.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>To get time-boxed projects done at a low <a class="zem_slink" title="Total cost" href="http://en.wikipedia.org/wiki/Total_cost" rel="wikipedia">total cost</a></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>IT organizations will have positive experience using a PaaS service and will  be increasing its use.</p>
<p class="MsoNormal"><strong>BPaaS</strong></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Forrester is predicting this category will grow from $0.53 B in 2011 to $10.02 B in 2020</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Mainstreaming Continues &#8211; Everything “As a Service” The movement toward mainstreaming the cloud has been validated by popular services from major consumer players and continues to grow the cloud share of technology spend.</p>
<p class="MsoNormal"><strong><a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">IaaS</a></strong></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Expected or realized cost savings of 30%–40% or Higher</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">Infrastructure-as-a-service (IaaS)</a> takes off but gets complicated</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>IaaS market leaders aren&#8217;t immune to these cloud computing trends. Increased competition and pressure to grow profits will motivate them to expand into the <a class="zem_slink" title="Software as a Service" href="http://www.wikinvest.com/concept/Software_as_a_Service" rel="wikinvest">SaaS</a> and PaaS markets.</p>
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		<title>BIG Data Trends in 2012</title>
		<link>http://clean-clouds.com/2012/02/18/big-data-trends-in-2012/</link>
		<comments>http://clean-clouds.com/2012/02/18/big-data-trends-in-2012/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 15:17:05 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[NoSQL]]></category>
		<category><![CDATA[Next BIG Thing]]></category>
		<category><![CDATA[BIG Data]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[IBM]]></category>
		<category><![CDATA[SQL]]></category>
		<category><![CDATA[Database]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[Relational Database]]></category>
		<category><![CDATA[Oracle Corporation]]></category>

		<guid isPermaLink="false">http://cleanclouds.wordpress.com/?p=1599</guid>
		<description><![CDATA[Data Analytics as a Service Data Visualization as a Service Crowdsourcing Model – enterprise will start using the crowdsourcing model to help analyze and find patterns in the data. Big Vendors –Oracle, IBM and to some extent Microsoft will release their version of relational databases that can store (using automated data sharding) and process large [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1599&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<ul>
<li><a class="zem_slink" title="Data analysis" href="http://en.wikipedia.org/wiki/Data_analysis" rel="wikipedia">Data Analytics</a> as a <a class="zem_slink" title="Web service" href="http://en.wikipedia.org/wiki/Web_service" rel="wikipedia">Service</a></li>
<li><a class="zem_slink" title="Data visualization" href="http://en.wikipedia.org/wiki/Data_visualization" rel="wikipedia">Data Visualization</a> as a Service</li>
<li>Crowdsourcing Model – enterprise will start using the crowdsourcing model to help analyze and find patterns in the data.</li>
<li>Big Vendors –<a class="zem_slink" title="NASDAQ: ORCL" href="http://www.google.com/finance?q=NASDAQ:ORCL" rel="googlefinance">Oracle</a>, <a class="zem_slink" title="LSE: IBM" href="http://www.google.com/finance?q=LON:IBM" rel="googlefinance">IBM</a> and to some extent <a class="zem_slink" title="NASDAQ: MSFT" href="http://www.google.com/finance?q=NASDAQ:MSFT" rel="googlefinance">Microsoft</a> will release their version of <a class="zem_slink" title="Relational database" href="http://en.wikipedia.org/wiki/Relational_database" rel="wikipedia">relational databases</a> that can store (using automated data sharding) and process large amount of data (with a <a class="zem_slink" title="SQL" href="http://www.iso.org/iso/catalogue_detail.htm?csnumber=45498" rel="homepage">SQL</a> <a class="zem_slink" title="MapReduce" href="http://en.wikipedia.org/wiki/MapReduce" rel="wikipedia">MapReduce</a> layer). The vendors will incorporate techniques from the <a class="zem_slink" title="NoSQL" href="http://en.wikipedia.org/wiki/NoSQL" rel="wikipedia">NoSQL</a> world coupled with in-memory storage</li>
<li>NoSQL market will shake up –Along the way, some products will merge, some will lose community support and other will get acquired by product vendor companies</li>
<li>To help the developers analyze data, the common patterns and designs will be available as off the shelf libraries.</li>
</ul>
<h6 class="zemanta-related-title" style="font-size:1em;">Related articles</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://clean-clouds.com/2012/01/19/amazon-dynamodb-1st-steps-of-nosql-in-amazon-public-cloud/">Amazon DynamoDB: NoSQL in Amazon Public Cloud</a> (clean-clouds.com)</li>
</ul>
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		<title>SaaS Trends in 2012</title>
		<link>http://clean-clouds.com/2012/02/18/saas-trends-in-2012/</link>
		<comments>http://clean-clouds.com/2012/02/18/saas-trends-in-2012/#comments</comments>
		<pubDate>Sat, 18 Feb 2012 14:59:16 +0000</pubDate>
		<dc:creator>cleanclouds</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Cloud NEWS]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Cloud computing]]></category>
		<category><![CDATA[Enterprise resource planning]]></category>
		<category><![CDATA[Big data]]></category>
		<category><![CDATA[Software as a service]]></category>
		<category><![CDATA[Customer relationship management]]></category>
		<category><![CDATA[SAP AG]]></category>
		<category><![CDATA[Forrester Research]]></category>
		<category><![CDATA[Forrester]]></category>
		<category><![CDATA[Enterprise software]]></category>
		<category><![CDATA[The Girl Of My Best Friend]]></category>
		<category><![CDATA[Christian Blume]]></category>
		<category><![CDATA[QuickBooks]]></category>
		<category><![CDATA[Business intelligence]]></category>

		<guid isPermaLink="false">http://clean-clouds.com/?p=1594</guid>
		<description><![CDATA[•       SaaS ERP will slowly gain further traction •       Big Data and increasing adoption of tools like Hadoop made BI and Analytics. •       Collaboration and Social tools •       Integration services as a crucial part of IT buying checklist •       Adoption of services will be by informal (mid-market, SMB) buyer •       SaaS applications beyond CRM, human [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=clean-clouds.com&amp;blog=15813528&amp;post=1594&amp;subd=cleanclouds&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="Software as a Service" href="http://www.wikinvest.com/concept/Software_as_a_Service" rel="wikinvest">SaaS</a> <a class="zem_slink" title="Enterprise resource planning" href="http://en.wikipedia.org/wiki/Enterprise_resource_planning" rel="wikipedia">ERP</a> will slowly gain further traction</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="Big data" href="http://en.wikipedia.org/wiki/Big_data" rel="wikipedia">Big Data</a> and increasing adoption of tools like <a class="zem_slink" title="Hadoop" href="http://hadoop.apache.org/" rel="homepage">Hadoop</a> made <a class="zem_slink" title="Business intelligence" href="http://en.wikipedia.org/wiki/Business_intelligence" rel="wikipedia">BI</a> and Analytics.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="Collaboration" href="http://en.wikipedia.org/wiki/Collaboration" rel="wikipedia">Collaboration</a> and Social tools</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Integration services as a crucial part of IT buying checklist</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Adoption of services will be by informal (mid-market, <a class="zem_slink" title="Server Message Block" href="http://en.wikipedia.org/wiki/Server_Message_Block" rel="wikipedia">SMB</a>) buyer</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>SaaS applications beyond <a class="zem_slink" title="CRM and Sales Software" href="http://www.business.com/software/crm-and-sales-software/" rel="businesscom">CRM</a>, human resources and procurement technologies, and into business process technologies for tasks like payroll and billing, healthcare claims processing, trade settlements, clinical data management and tech support.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="Forrester Research" href="http://forrester.com" rel="homepage">Forrester</a> is predicting this category will grow from $21.21 B in 2011 to $132.57B in 2020</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Software-as-a-service (SaaS) explodes, expands, and combines</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Mobile SaaS</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span><a class="zem_slink" title="Application software" href="http://en.wikipedia.org/wiki/Application_software" rel="wikipedia">Application</a> specific Communities</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Software as a Service builds on email and collaboration and expands towards line of business applications and <a class="zem_slink" title="Information technology management" href="http://en.wikipedia.org/wiki/Information_technology_management" rel="wikipedia">IT infrastructure</a></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Many organizations already employ SaaS providers, and numbers will only increase in 2012 as companies come to recognize the disadvantages of on-site software. As a result, companies are likely to make their SaaS options more secure and more customizable.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>As <a class="zem_slink" title="cloud computing software" href="http://www.symantec.com/business/solutions/topics/?top_id=cloud" rel="symantec">cloud infrastructure</a> becomes standard, users are seeking more complex application development in the cloud. This year, applications are likely to become more common and to feature more capabilities.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Customers seek more value from cloud services, the dominant cloud business model will move away from Infrastructure as a Service (IaaS) and toward Software as a Service (SaaS)</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>The adoption of Cloud Computing/Saas and related technologies will accelerate in 2012 and encompass increased adoption by SMB companies.</p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;"><span style="font-family:Arial,sans-serif;">•<span style="font:7pt 'Times New Roman';">       </span></span>Human Resource Management and Client Relationship Management (CRM) are operational areas which increasing numbers of companies will move into the Cloud in 2012.</p>
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