Infographic: Lessons from the History of CRM
Customer relationship management (CRM) is a model that involves using technology to organize, automate, and synchronize various aspects of business. For example, customer service, sales, marketing, and technical support. Understand the development History of CRM and where it’s headed in this free infographic. CRM has taken a few twists and turns. This new infographic traces this development. It gives you a full understanding of what CRM is and what it’s going to become in near future.